| International Shipping |
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| Do you ship to my country? |
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The rules of shipping internationally are changing constantly, as are the allowed plants.
We no longer ship to France.
Here are our general guidelines regarding international orders:
Here are the expenses you can expect; all are mandatory:
Phytosanitary Inspection: $95 per order (subject to change)
Standard Handling Fees + Bare rooting fee ($2 per plant, $3 if a 3 year old plant).
Shipping via USPS Express Mail - we will only ship via US Postal Service. Please do not ask us to use one of your shipping services.
Payment is expected at time of shipment. We require a valid credit card to hold the plants until shipment; we take Visa and Mastercard only. We no longer accept bank/wire transfers.
Please understand that international shipping of plants must go through customs at the point of entry into your country. The recipient (you) must assume all risks involved with Customs Inspections. Depending on which country we are sending the plants, the recipient (you) may have to arrange for inspection at the point of entry into your country. This varies by country, and we have no involvement whatsoever in that.
Our only obligation is arranging for inspection here in NC for the U.S. Department of Agriculture, prepping them for shipment, and sending healthy plants via U.S. Postal Service Express Mail. It might expedite the customs process in your country to get an Import Permit (which we'll need a copy of).
Again, please contact us if you want to place and international order. |
| What are my payment choices? |
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Please contact us to make payment arrangements. |
| Can I place an international order online? |
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No. Because of constantly changing regulations, we ask that you call or email us to place an order shipped outside of the US. Please do not place your order online. |
| What is the return policy? |
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We do not take returns on international plants. On international orders, you must assume all risks, including delays in customs. If you don't claim you plants at customs, agents are directed to treat them as abandoned. |
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